Your Privacy Is Our Priority

1. Opening Statement

99xo4 places the highest importance on the privacy of users in Bangladesh. By using our platform, you are considered to have agreed to the terms of this privacy policy. We commit that your personal information will be used only for the purposes described in this policy.

This policy may change from time to time. We will notify you in a timely manner of any significant changes. The latest version will always be available on this page. The date of any changes will also be noted for your reference.

2. Types of Information Collected

99xo4 collects two types of information: information provided directly by you, and information collected automatically while you use the platform.

2.1 Information Provided Directly

During account registration and use of our services, you provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Financial transaction details: bKash, Nagad, Rocket, or bank account information
• Communication history: your conversations with the support team

2.2 Automatically Collected Information

When you use the 99xo4 platform, the following information is collected automatically:

• IP address and device type
• Browser version and operating system
• Session duration and usage patterns
• Data from cookies and similar tracking technologies
• Activity logs related to sports and games

3. Purpose of Using Information

Collected information is used only for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Processing financial transactions: To complete deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfer.
• Age and identity verification: To prevent those under 21 from using the platform.
• Customer service: To help resolve your complaints and questions.
• Ensuring security: To prevent fraud and illegal activity.
• Platform improvement: To improve service quality and enhance the user experience.
• Meeting legal obligations: To comply with applicable laws and regulations.

Your information will not be used for any purpose beyond the list above. 99xo4 never sells your information to third parties.

4. Sharing and Disclosure of Information

99xo4 generally does not share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

4.1 Service Providers

Limited information may be shared with certain trusted service providers necessary for operating our platform. These providers operate under strict confidentiality agreements and may only use the information provided for the specified purpose.

4.2 Legal Obligations

Information may be disclosed in compliance with applicable law in response to court orders, legal processes, or valid requests from government authorities.

4.3 Protective Purposes

Information may be shared with relevant authorities as needed to prevent and investigate fraud, money laundering, or other illegal activity.

5. Data Security Measures

99xo4 has implemented industry-standard technical and administrative security measures to keep your information safe:

• SSL encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology.
• Secure servers: Your information is stored on secured, access-controlled servers.
• Limited access: Only authorized personnel can access your information on a need-to-know basis.
• Regular security reviews: Our system security is regularly tested and improved.
• Password protection: Your password is never stored in plain text — it is always stored in hashed form.

However, transmitting information over the internet is not entirely risk-free. While we make every effort to provide maximum protection, no method can guarantee 100% security. You are therefore also responsible for keeping your account credentials secure.

6. Cookies Policy

Cookies and similar tracking technologies are used on the 99xo4 platform. They help improve your browsing experience and keep our services functioning properly.

6.1 Types of Cookies

• Essential cookies: Essential for core platform functionality. Without these, the site will not work properly.
• Functional cookies: Help remember your preferences and settings.
• Analytical cookies: Collect statistics to understand how the platform is used.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

7. Data Retention Period

99xo4 retains your personal information only for as long as it is necessary. The following factors are considered when determining the retention period:

• Duration of account activity
• Applicable legal obligations and regulations
• The need to maintain records of financial transactions
• Dispute resolution and the purpose of protecting legal claims

Even after your account is closed, certain information may be retained for a specified period to meet legal obligations. Once that period has passed, the information is securely deleted or anonymized.

8. Your Rights

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you.
• Right to correction: The right to request correction of inaccurate or incomplete information.
• Right to deletion: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
• Right to object to processing: The right to object to the processing of your information for specific purposes.
• Right to portability: The right to receive your information in a structured, readable format.

To exercise any of the above rights, contact us at [email protected]. We will process your request within a reasonable time.

9. Child Protection

99xo4 strictly refrains from providing services to anyone under the age of 21. Our platform is for adults only. We do not knowingly collect any personal information from minors.

If we become aware that we have inadvertently collected information from a minor, that information will be deleted immediately and the associated account will be closed. Parents and guardians are advised to keep a close watch on their children's online activity.

10. Third-Party Links

The 99xo4 platform may contain links to third-party websites or services. The privacy policies of these third parties are entirely separate and outside our control. We are not responsible for the data collection practices of those services.

Payment services such as bKash, Nagad, and Rocket are used for financial transactions. These services have their own privacy policies, which will apply to your transaction information.

11. Changes to the Policy

99xo4 reserves the right to change this privacy policy at any time. You will be notified by email or platform notification before any changes take effect.

Continuing to use the platform after a revised policy is published will be considered your agreement to the new policy. We therefore recommend that you visit this page regularly.

12. Limitation of Liability

We make every effort to protect your information. However, in the event of data loss resulting from unforeseen technical failures or cyber attacks, 99xo4's liability will be limited to the extent permitted by applicable law.

99xo4 is not responsible for any loss arising from sharing your account login credentials with another person. You are solely responsible for keeping your account secure.